Privacy Policy

Introduction

At GenX Royal Skill Academy, operated by Ajeet Royal Solution ("Company", "We", "Us", "Our"), we are committed to protecting the privacy and personal data of our users, students, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with applicable Indian laws, including the Information Technology Act, 2000.

Information We Collect

We collect information necessary to provide seamless course access, process payments, and offer customer support:

• Personal Details: Name, Email Address, Mobile Number, State/City provided during registration or inquiry.
• Account Information: Login credentials, enrolled courses, learning progress, and support tickets.
• Payment Details: Online payments are processed securely through our trusted payment gateway partner, Razorpay. Ajeet Royal Solution does NOT store, log, or record sensitive financial data such as credit/debit card numbers, CVVs, net banking passwords, or UPI PINs on its servers. All payments are encrypted under PCI-DSS standards by Razorpay.
• Technical & Analytics Data: IP address, device type, browser characteristics, and page access timestamps to ensure system security and optimize performance.

How We Use Your Information

• To grant access to purchased courses, webinars, and student dashboard features.
• To process transactions and issue payment invoices via Razorpay.
• To send essential updates regarding class schedules, live sessions, or account verification.
• To respond to customer support inquiries and resolve technical issues.
• To prevent fraudulent activities and comply with legal requirements.

Data Protection & Security

We implement industry-standard SSL (Secure Sockets Layer) encryption and firewall protections to secure your data against unauthorized access, disclosure, or alteration. We strictly do not sell, rent, or trade your personal information to third-party marketing companies.

Third-Party Services

Our platform integrates with trusted third-party service providers (such as payment processing via Razorpay and email notification gateways) solely to complete transactions and operate our services effectively.